Features
She reads your website so you type nothing.
Paste your web address. Heyline reads the site, pulls out what your callers ask about, and hands you a receptionist you can edit line by line.
No card · No setup · Keep your number · No website? Start here
How does Heyline turn your website into a receptionist?
Paste your web address. Heyline reads the pages that describe your business — services, hours, where you work, and the questions your site already answers — and turns them into a receptionist who can pick up the phone. Heyline promises it inside about sixty seconds. You type nothing.
In our own test it ran faster than the promise: about 25 seconds on average across 26 real business websites, in July 2026. All 26 came out the other side as a receptionist that worked.
While she reads, the screen shows what she's finding, a line at a time. When she's done she introduces herself in a voice picked to fit your business, and you can talk to her right there in your browser — no account, no card.
What ends up in her notes?
One pass over a normal business site gives her this much:
- Your services, each with the one-line detail your site uses to describe it.
- Your hours, as real days and times — split shifts included, plus the exceptions you note.
- Where you work: your location and the area your site says you serve.
- The questions your site already answers, kept as her own question-and-answer pairs.
- The kind of facts callers ask a business like yours — up to six, filled in only where your site states them.
- A voice chosen to fit, from a shortlist of 15 in American and British accents.
- Her opening line tells the caller she's an AI and that the call may be recorded — the one line you can't remove.
Decide with your ears — not a sales deck.
Paste your website and talk to your own receptionist, free, in your browser.
What she never fills in for you
If your site doesn't say it, she doesn't say it. A fact she couldn't find is left blank, and a blank fact is never spoken out loud. There is no guessing step between your website and her notes.
A price your site never lists is a price she never says — a caller who asks gets offered a free estimate. Medical, legal and health-safety questions get a polite no and an offer to take a message. A caller who starts reading a card number is cut off before the second digit; she doesn't take payment details.
And she never states a policy your notes are silent on. Payments, guarantees, cancellations, service outside your area — if your site doesn't cover it, that's an unknown, and an unknown becomes a message with the caller's name and number.
What can you change after she's built?
All of it, in plain language, on her own page. The caps keep her answers short on a call.
| What you edit | How it works | Limit |
|---|---|---|
| Services | A name plus a one-line detail, prefilled from your site | Up to 16 |
| Hours | Per-day rows with dropdown times, split shifts, a round-the-clock toggle, one exceptions line | Up to 3 ranges a day |
| Quick facts | Facts she volunteers for your kind of business; blank ones stay unsaid | 3–6 |
| In her own words | Question-and-answer pairs you write yourself | Up to 6 |
| Greeting and name | Her wording and her first name; the AI and recording disclosure stays | Always disclosed |
| Voice | Filter by gender and accent, listen, switch any time | 15 voices |
| Pronunciations | The word on one side, how to say it on the other | Up to 20 |
| Never-say list | Lines you don't want in her mouth, in your words | Up to 20 |
Change a line, then call her again in your browser for free and hear it.
What it sounds like when the site did the teaching
Thu · 8:15 AM — first-time caller, shop van still loading
Do you cover Ridgewood? And are you licensed and insured?
We cover Ridgewood, yes, and we're licensed and insured. Is this for a repair or a panel upgrade?
Panel upgrade. What does that usually run?
That's a good question — I don't want to guess. Estimates are free. Can I take your name and number so Dan can call you back?
Priya Raman. Use this number, it's my cell.
Priya Raman, at the number you're calling from. I'll pass that to Dan so he can call you back.
Message taken. The service area and the licensing came off Dan's website; the price wasn't on it, so she didn't invent one.
Conversation is illustrative.
When there's no website to read
Some sites can't be read — the pages are pictures, the host turns crawlers away, or there's no site yet. Heyline says so plainly: "We couldn't read your site — tell us about your business instead."
The form that follows is six fields: your business name, what kind of business it is, your services, your hours, where you work, and anything else callers ask about. The receptionist it builds is the same one, with the same notes you can edit.
Businesses starting from the form also get a suggest button: she proposes the handful of facts a business like yours gets asked about and leaves the values empty for you to fill in. Empty stays unspoken until you fill it.
Frequently asked questions
Can I edit what she knows?
Yes, all of it. Services, hours, the facts she volunteers, her question-and-answer pairs, her greeting, her name and her voice are edited in plain language on her own page — no settings screen to learn. Change something, then test her again in your browser before your next real call arrives.
What if my website is out of date?
Then her notes are too, until you fix one or the other. She knows what your site said at the moment she read it, so last year's hours or an old service list will follow her onto the phone. Correct the wrong lines on her page directly. You don't have to touch your website first.
Can I add facts my site doesn't have?
Yes. Add a service, fill in a quick fact she left blank, or write your own question-and-answer pairs — up to six — for the things callers ask that your site never mentions. Service-call fees, minimums, what you don't take on. Anything you write there she can say out loud.
Can I tell her how to pronounce our name?
Yes. There's a pronunciation list — the word on one side, how to say it on the other, up to 20 entries. Use it for your business name, a street only locals say right, or a brand you carry. A never-say list, also up to 20 lines, covers words you'd rather she avoided.
Your website already knows your business.
Paste the address and hear what she makes of it.
No card · No setup · Keep your number · No website? Start here
Keep reading
Last updated