Industries
For the trades that answer from a job site.
Seven trades, one receptionist. She answers, books and takes messages the same way for all of them — what changes is what your website taught her.
No card · No setup · Keep your number · No website? Start here
Which trades is Heyline built for?
Heyline answers the phone for home-service businesses in the US and Canada: plumbing, HVAC, electrical, roofing, cleaning, landscaping and handyman shops. She is the same receptionist in all seven. What differs from one to the next is only what your own website and your own notes taught her.
Small shops feel the phone hardest. A shop with fewer than five technicians books 24% of its inbound calls (ServiceTitan platform data, 3,000+ US/CA trade shops, 2022); across every shop size the typical figure is 42%. Run your own call numbers.
Pick your trade below for the questions your callers ask first. Every trade is built the same way: paste your website, and about sixty seconds later you are talking to her in your browser.
Explore
AI receptionist for plumbers
An AI receptionist for plumbers. She answers the calls you can't take mid-job, books drain and repair visits into your Google Calendar, and notes the rest.
Read moreAI receptionist for HVAC companies
An AI receptionist for HVAC companies. She answers the heat-wave and cold-snap calls you can't, books them into your Google Calendar, and emails the recap.
Read moreAI receptionist for electricians
AI receptionist for electricians: she answers every ring, books panel upgrades and EV-charger visits into your Google Calendar, and never guesses a price.
Read moreAI receptionist for roofing companies
An AI receptionist for roofing companies. She answers the storm-week calls you can't, books inspections into your Google Calendar, and writes the rest down.
Read moreAI receptionist for cleaning services
An AI receptionist for cleaning services. She answers the calls you miss mid-job, says what your deep clean includes, and books the first visit for you.
Read moreAI receptionist for landscapers
An AI receptionist for landscapers. She answers the season's calls — cleanups, weekly mowing, snow — and books the first visit into your Google Calendar.
Read moreAI receptionist for handyman services
AI receptionist for handyman services: she answers when your hands are full, tells callers which repairs you take on, and books the job into your calendar.
Read more
Which trade is yours?
Seven pages, one per trade.
Plumbers
Two questions come first: do you come out after hours, and what the call costs. She answers both from your notes.
Read moreHVAC companies
The first cold snap rings all day at once. She takes every one of those calls and books the openings you actually have.
Read moreElectricians
Panel upgrades and EV chargers arrive as quote calls. She takes down what the job involves and books the visit. The price stays yours.
Read moreRoofing companies
Storm week fills the phone with claim questions and inspection requests. She writes the details down and books the look at the roof.
Read moreCleaning services
"How much for a three-bedroom?" She asks what you told her to ask — square footage, pets, deep or standard — then books it.
Read moreLandscapers
Spring cleanup and the first snowfall arrive in bursts. She books the first visit; a repeating schedule stays yours to set.
Read moreHandyman services
"Do you do small jobs?" "What's your minimum?" She answers from your notes and writes the job down in the caller's words.
Read more
Decide with your ears — not a sales deck.
Paste your website and talk to your own receptionist, free, in your browser.
What changes with your trade, and what doesn't?
The left column comes out of your website and your notes. The right column is the product.
| Your trade sets this | Identical in every trade |
|---|---|
| The services she lists, in your words — up to 16, so plumbing and heating under one name is one set of notes | Two or three real openings offered, then read back with the day, time, name and number |
| The three to six quick facts she is ready for | Nothing sooner than an hour from now, nothing further out than 14 days |
| The intake questions each service needs | Every greeting says she is an AI and that the call may be recorded |
| Your hours, your timezone, your service area | One calendar, Google, and one language, English, in the US and Canada |
| The voice, its accent, and how your business name is said | A name and number taken whenever she can't help, and a to-do waiting for you |
Nothing on the right changes from trade to trade. Everything on the left is yours to edit.
What she never does, in any trade
No call is ever handed to you or to a technician mid-conversation, and no customer ever gets a call or an email from her afterward. What the caller said reaches you, by email.
A price that is not in her notes never comes out of her mouth, and neither does a policy your site never states. She takes a name and a number instead.
No card details, ever — a caller reading one out gets stopped. No medical, legal or safety advice either, not even hedged.
Frequently asked questions
Does Heyline work differently for each trade?
No. She behaves the same on every call. What differs is what she knows: a plumber's receptionist is ready for call-out questions, a cleaner's asks about square footage. Same booking rules, same message taking, same disclosure that she is an AI. Your trade changes her notes, never her behavior.
Who is Heyline not for?
Restaurants: reservations and takeout are not what she is built for. Shops running a dispatch board in ServiceTitan or Jobber, because she books into Google Calendar and nothing else. Teams spread across several sites that need roles and seats. Businesses whose callers mostly speak something other than English. And anyone who needs a caller handed to a person mid-call.
Can I use it for a trade that isn't listed?
Yes. The seven pages are the trades we know best, not a gate. She is built from your own website, so a pool company, a mobile detailer or a chiropractor gets the same receptionist with different notes. No website worth reading? A six-field form takes its place.
Ask her what your callers ask.
Paste your website and put your trade's worst question to her. No account, no card.
No card · No setup · Keep your number · No website? Start here
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