At 10:14 a.m., a two-chair dental office can lose a new patient without anyone doing anything wrong. The receptionist is checking someone in, the hygienist is mid-procedure, and the office line rings…
At 7:10 p.m., a salon owner locks the front door, drops the keys into her bag, and notices the phone vibrating again. Two missed calls sit on the screen, both from unfamiliar numbers. One caller may…